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Link your own domain to your website

Your site starts at flipandflow.co.uk/your-names. Link a domain you've bought and guests type something like www.samandalex.co.uk instead: easier to remember, nicer on an invitation, and with nothing of ours in it. We don't sell or supply domains: you buy your own, and it stays yours.

What you need

  • The paid Website tab (£9, once). It also takes Flip & Flow's name off your site.
  • A domain you've bought. We don't sell them: buy one from a domain company such as 123-reg, IONOS, GoDaddy, Namecheap or Squarespace. A .co.uk or .com usually costs £10 to £20 a year. Keep it short and easy to spell from an invitation, and say it out loud before you buy it.
  • About 15 minutes, and the login for the company you bought the domain from.

Step by step

  1. Tell us your domain

    In your event, open Website, then Address and sharing, then Link your own domain. Type the domain you bought, like samandalex.co.uk, and choose Link this domain.

    You'll see a record to add: its type is CNAME, its name is www, and its value is an address made just for your site, ending in sites.flipandflow.co.uk.

  2. Add the record at your domain company

    Sign in where you bought the domain, open the domain, and find its DNS settings. Companies call this different things: DNS, Manage DNS, DNS records, Advanced DNS or Zone editor.

    Add a new record:

    Type
    CNAME
    Name (or Host)
    www
    Value (or Points to, or Target)
    the address shown in Flip & Flow (use the Copy button)
    TTL
    leave it as it is

    If there's already a record named www (new domains often have one pointing at a “coming soon” page), change that one, or delete it first. There can only be one.

  3. Check it

    Back in Flip & Flow, choose Check my domain. When www has a tick, guests can use it. The secure padlock follows a few minutes later, so if that part isn't ticked yet, check again shortly.

    Records usually take a few minutes to be seen. Now and then it's a few hours, and very occasionally up to a day.

  4. Optional: without the www

    Some guests will type samandalex.co.uk with no www. To catch them, either:

    • use your domain company's forwarding (sometimes called redirect) to send it to https://www.samandalex.co.uk, or
    • add the A records shown under “without the www” once you've checked your domain, with the name @ (some companies leave it blank).

Once it's working

  • Your flipandflow.co.uk address sends guests to your domain, so anything you've already shared, including QR codes, keeps working.
  • Guests' own reply links (from invitation emails) keep working as they are.
  • Email on your domain isn't affected: we only use the www name.
  • The domain stays yours. Renew it with your domain company for as long as you want it; if it lapses, guests can still use your flipandflow.co.uk address.

If it isn't working

“No record for www yet”
Give it 15 minutes and check again. Make sure the name is just www: many companies add your domain on the end themselves, so typing www.samandalex.co.uk can make www.samandalex.co.uk.samandalex.co.uk.
“www points somewhere else”
There's an older www record still there, or the value has a typo. Delete any other www record, and paste the value again with the Copy button.
Your domain uses Cloudflare
Set the www record to DNS only (a grey cloud, not an orange one), or we can't see it.
“Setting up the secure padlock” for more than an hour
Get in touch with your domain and we'll look into it.

Changing your mind

Choose Unlink it under Link your own domain, and your flipandflow.co.uk address works on its own again. The domain is still yours: you can delete the www record at your domain company, or use it for something else.

Stuck at any point? Contact us with your domain and we'll help.

Link your own domain to your wedding website · Flip & Flow